We are committed to provide quality products and excellent customer service. Part of achieving this goal involves working with information that helps us understand what customers want when they visit our site.
Information You Provide Us:
We may collect certain personally identifiable information (“personal information” or “personal data”) from you, such as: Name, User Name, Mailing and/or Shipping Addresses, Telephone number (including home and mobile), Date of Birth, Email Addresses and Credit/Debit card numbers. We collect this information so we can process and send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment. When you make a purchase or join the Wine Club your credit card will be processed by Restless Frog, LLC. Please check your credit card statement to verify that the charges have been properly processed. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order.
How We Use Email – After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information. We send our Newsletter, our email update on sales, products and wine information, to subscribers only. Unsubscribe instructions are included in each edition of the email. We do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.
Links To Other Sites – Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
About Information We Share With Others – We do not, under and circumstances, share or sell your information to anyone.
Information We Do Not Share With Others – We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household. We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. For both privacy and security purposes, all transactional information communicated between customers and our Web site is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorization.
Questions or Comments – Please Contact Us- For questions, comments or assistance with any privacy-related issues, we invite you to contact us via email firstname.lastname@example.org or call: 209-813-7272. We’re always happy to help.